FAQ
Q1:Why choose ANCHOR?
We wish to be your First-choice one-stop Auto AC Parts supplier. We wish to make your job and your life easier and happier, not only we offer you air conditioning parts with more reasonable quality and price than your expectations, but also provide you market-sales sugguestion for your reference.
Our mission is to provide integrated automotive air conditioning resources for professional, efficient service.
Q2.How is quality ensured?
All our processes strictly adhere to ISO-9001 procedures.And we have one year's quality warranty against B/L issue date. If the product does not work properly as described, and proven to be at our fault, we will provide exchange services only for the same specific item.
Q3:If we don’t find what we need on your website, what should we do? Do you make customer's auto ac parts?
You can send the pictures/fotos and drawings of the products you need by email , we will check if we have them. We develop new models every month, and some of them maybe not updated on in time. Or you can send us sample by DHL/TNT, we can develop the new model especially for you.
Q4:Can I buy 1 pec of each item to test the quality?
Yes, we are pleased to send you 1 pec to test the quality if we have stock for the item you need. We're confident that once you get it in your hand, you will be very satisfied that it will be a very profitable item for your company.
Q5: How to order and make payment?
We will send proforma invoice to you and you can pay via T/T bank transfer , L/C , WESTION UNION , ESCROW , PAYPAL and aliexpress ETC.
Q6: If you find our bank account different than before? How to do?
Please don't send the payment and you need to double check with us(refer to our bank acccount statement that both sides signed),
Q7: What is your Minimum Order Quantity?